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Returns Policy

We do our best to offer a hassle-free and clear returns experience for our customers worldwide.

If anything is unclear or you are unsure please send an email to support@gymversus.com and we will be happy to help!



Fill in the Returns Form and include it with your returned item(s) within 30 days of receiving your goods. Transit times are not included in this time period.

Any returns received after this period may be rejected and although we don't have to refund you, we may instead, and at our discretion, give you store credit for the amount equivalent to the price you paid for the item. If you’re unsure on whether you’re eligible to return an item, please contact our support team by emailing support@gymversus.com.

The customer must cover all returns costs unless otherwise instructed by a member of our support team.

You as the customer, are liable for your parcel until the moment it reaches GYMVERSUS. We strongly recommend you send via recorded delivery or get proof of postage (it's free at the Post Office) to avoid any issues with your return.

Refunds are issued against the original payment method used on your order and will usually reach you within 5-7 working days of GYMVERSUS processing and confirming your return. Please allow up to 21 working days for us to process and confirm your return once received. 

Exchanged items will be dispatched on our standard delivery service free of charge within 7 working days of your return being processed. If there is an issue with your return, you will be contacted by email. Please note: we cannot exchange international orders and these will be refunded. Should a different size/style be needed this can be reordered through the website.

Any exchanges must be for products of equal or lesser value.  If requested items are of greater value than the original product(s) being exchanged, you will be issued a store credit. If a product you are requesting is out of stock, you will be issued store credit for that product.  Please list alternative options on the Returns Form.



- You must take reasonable care of the item(s) purchased. It's absolutely fine to try an item on as you would in a shop, but please do not actually wear it. We will not be able to give you a refund or exchange if you return an item damaged, worn, washed, or in an unsuitable condition. We may have to send it back to you (and ask you to cover the delivery costs).

- We cannot accept returns or exchanges on used underwear or socks for hygiene reasons. If you want to return please keep in original condition with wrapping and tags.

- Any items which are discontinued and no longer sold on the website cannot be returned for exchange or refund. 

- Shipping costs are refundable on request, however only at the standard rate of shipping (UK - £3.95 / International - £9.95). This is only applicable to orders that have paid shipping costs.

- We cannot accept returns or exchanges on any digital items as the content is delivered instantly to the buyer and can be seen by the buyer.

GYMVERSUS has the right to refuse a return should it not follow our returns guidelines.



If you believe your product is defective due to a manufacturing fault, please contact our customer support team via email osupport@gymversus.com.
You will be asked to send photos of the fault, this is to speed up the process of rectifying the issue you're having. The cost to return the item, if deemed faulty, will be covered by GYMVERSUS.
Any faulty items must be returned within 30 days of your original purchase date unless otherwise instructed by our support team. Anything beyond this period will be classified as general wear and tear. GYMVERSUS cannot be held responsible for damage caused by the consumer.


Any GYMVERSUS products purchased from an exhibition are eligible for store credit with the provision of a digital receipt.

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