We committed to Amazon for over 6-months to try and automate our shipping and bring you a better service.
The reality was a little more expensive than expected, without any improvement in your experience and speed of shipping! So we have listened and improved - mistakes happen :)
Our stock has been moved to a dedicated and experienced team in Essex with over 25yrs of logistics history and heritage.
I’ve never met a team of people who enjoy cardboard boxes more than I do, let’s say it’s in their blood, and they’re much better at it!
And with that, we can now return to shipping all orders made by 2pm that same day, whilst also offering a more reliable and faster service overall.
It’s really important to us that when you order, you receive your goods seamlessly, without hassle, and on time or better.
We have teamed up with DHL Express to ship our “Next Day” orders, and continue to have Royal Mail look after our “Standard” orders within the UK.
Both services are fully tracked to your front door and provide the best value and service from our experience.
Our biggest change will be to all of our international customers out there. We know you want more speed and for less money - so we’ve accomplished both!
DHL Economy Select as standard will now ship all international deliveries tracked and signed to your front door in 3-5 working days, worldwide, for only £7.95.
To celebrate we will be offering free shipping to all of our customers this weekend from Friday 5pm until Midnight Sunday, use code FREESHIP.
All UK customers will have free next day shipping and our international GV family will be first in line to try our newest service.
We can’t wait for you to try. Thanks for being on this journey with us!